Privacy policy

KinPeto Privacy Policy

Last Updated: September 23, 2026

KinPeto (“KinPeto,” “we,” “us,” or “our”) respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how KinPeto collects, uses, discloses, stores, protects, and otherwise processes personal information when you visit or use www.kinpeto.com, place an order, contact us, create an account, interact with our marketing or communications, or otherwise use our services (collectively, the “Services”).

KinPeto operates an ecommerce store using Shopify and may use third-party payment processors, fulfillment providers, shipping providers, dropshipping suppliers, analytics providers, advertising platforms, communication providers, and other service providers.

Because privacy laws differ between countries and jurisdictions, certain rights or disclosures described in this Privacy Policy may apply only where required by applicable law.

This Privacy Policy is intended to provide a global baseline. Where the law of your country, state, province, or territory provides additional or stronger privacy rights, those rights will apply to the extent required by law.

1. Who We Are

KinPeto

Website: www.kinpeto.com

Email: Support@kinpeto.com

Address:

Sec N, Block 7/38, Basant Kunj Colony,
Lucknow, Uttar Pradesh 226003, India

Phone/WhatsApp: +91 79054 18529

For privacy-related questions, requests, complaints, or rights requests, you may contact us using the information above.

2. Scope of This Privacy Policy

This Privacy Policy applies to personal information collected through:

  • Our website and online store;

  • Product purchases and order processing;

  • Customer accounts;

  • Customer service communications;

  • Email, WhatsApp, chat, and other communications with KinPeto;

  • Cookies and similar technologies;

  • Marketing and advertising activities;

  • Product reviews or other information you voluntarily submit;

  • Interactions with our social media or third-party platforms where applicable; and

  • Services provided by third parties acting on our behalf.

This Privacy Policy does not necessarily apply to websites, applications, products, or services operated independently by third parties.

3. What Is Personal Information?

“Personal information,” “personal data,” or similar terms generally mean information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked to an identifiable individual.

Depending on the jurisdiction, certain information may not legally qualify as personal information.

4. Personal Information We Collect

We collect information that is reasonably necessary to operate our business, provide our Services, process orders, communicate with customers, improve our store, comply with legal obligations, and conduct permitted marketing.

4.1 Information You Provide Directly

Depending on how you interact with KinPeto, this may include:

Contact information

  • Full name;

  • Email address;

  • Phone number;

  • Billing address;

  • Shipping address;

  • Delivery instructions; and

  • Other contact information you voluntarily provide.

Account information

If you create an account, we may collect:

  • Username;

  • Email address;

  • Password or authentication information;

  • Account preferences;

  • Order history;

  • Saved addresses;

  • Wishlist or similar information, where available.

We generally do not need to know your password in plain text.

Order and transaction information

We may collect information relating to purchases, including:

  • Products purchased;

  • Product variants and quantities;

  • Order number;

  • Transaction amount;

  • Discounts or promotional codes;

  • Shipping information;

  • Returns, refunds, exchanges, and cancellations;

  • Payment status;

  • Billing information; and

  • Customer service information relating to an order.

Payment information

Payments may be processed by Shopify Payments and/or other third-party payment processors.

Depending on the payment method used, payment providers may collect and process information such as:

  • Card information;

  • Bank or payment-account information;

  • Billing information;

  • Payment authentication information;

  • Transaction identifiers; and

  • Fraud-prevention information.

KinPeto does not intend to store complete payment-card numbers on its own systems where payment processing is handled by a third-party payment provider.

Payment providers process information according to their own privacy policies and applicable requirements.

Communications

If you contact us, we may collect:

  • Email messages;

  • WhatsApp messages;

  • Chat conversations;

  • Customer support requests;

  • Call-related information where applicable;

  • Attachments or information you voluntarily provide; and

  • Information necessary to resolve your request.

Please avoid sending unnecessary sensitive personal information through customer-support channels.

5. Information Collected Automatically

When you visit or interact with our website, certain information may be collected automatically.

Depending on the technologies we use, this may include:

  • IP address;

  • Browser type and version;

  • Device type;

  • Operating system;

  • Language preferences;

  • Approximate location derived from IP address;

  • Pages viewed;

  • Products viewed;

  • Search activity on our website;

  • Referral or source information;

  • Clicks and interactions;

  • Cart activity;

  • Purchase activity;

  • Session information;

  • Device identifiers;

  • Advertising identifiers;

  • Website performance information;

  • Error and diagnostic information; and

  • Other technical or usage information.

Some of this information may be collected through cookies, pixels, tags, SDKs, APIs, log files, or similar technologies.

6. Information We Receive From Third Parties

We may receive information from third parties where permitted by law.

Examples may include:

  • Shopify and ecommerce service providers;

  • Payment processors;

  • Shipping and logistics providers;

  • Dropshipping and fulfillment suppliers;

  • Fraud-prevention providers;

  • Analytics providers;

  • Advertising and marketing platforms;

  • Social-media platforms;

  • Customer-support providers;

  • Authentication providers; and

  • Other service providers supporting our business.

The categories and specific providers may change as our business develops.

7. How We Use Personal Information

We may use personal information for the following purposes.

7.1 Processing and fulfilling orders

We may use personal information to:

  • Process purchases;

  • Confirm orders;

  • Process payments;

  • Arrange fulfillment;

  • Provide shipping information to fulfillment or dropshipping partners;

  • Arrange delivery;

  • Process returns, refunds, exchanges, or cancellations;

  • Communicate about an order; and

  • Provide customer support.

7.2 Operating our website

We may use information to:

  • Operate and maintain the website;

  • Authenticate accounts;

  • Remember preferences;

  • Maintain shopping-cart functionality;

  • Diagnose technical problems;

  • Improve website performance;

  • Prevent abuse; and

  • Maintain website security.

7.3 Customer support

We may use information to:

  • Respond to questions;

  • Investigate complaints;

  • Resolve order issues;

  • Provide warranty or product assistance where applicable; and

  • Maintain records of customer-support interactions.

7.4 Fraud prevention and security

We may process information to:

  • Detect suspicious activity;

  • Prevent fraud;

  • Protect our customers;

  • Protect our business;

  • Authenticate transactions;

  • Detect abuse;

  • Investigate security incidents; and

  • Enforce our terms and policies.

7.5 Marketing and advertising

Where permitted by applicable law, we may use information to:

  • Send promotional communications;

  • Provide information about products;

  • Measure marketing performance;

  • Understand customer interests;

  • Display advertisements;

  • Measure advertising effectiveness;

  • Build permitted audiences; and

  • Provide personalized or interest-based advertising.

Where applicable law requires consent for certain marketing or tracking activities, we will seek consent before carrying out those activities.

You may unsubscribe from promotional email communications using the unsubscribe mechanism included in the communication or by contacting us.

8. Legal Bases for Processing

Where laws such as the GDPR or similar frameworks apply, we may process personal information based on one or more of the following legal bases:

Performance of a contract

For example, processing information necessary to:

  • Accept and fulfill an order;

  • Process payment;

  • Deliver products;

  • Provide requested services; or

  • Provide customer support relating to a transaction.

Legal obligation

Where processing is necessary to:

  • Comply with tax, accounting, consumer-protection, legal, or regulatory requirements;

  • Respond to lawful requests;

  • Maintain legally required records; or

  • Exercise or defend legal rights.

Legitimate interests

Where permitted by law, we may rely on legitimate interests for purposes such as:

  • Website security;

  • Fraud prevention;

  • Service improvement;

  • Business administration;

  • Customer-service management;

  • Certain direct marketing activities;

  • Analytics; and

  • Protecting our legal rights.

We consider the applicable legal requirements and relevant individual interests when relying on legitimate interests.

Consent

Where consent is legally required, we may process information after obtaining your consent.

You may withdraw consent where applicable. Withdrawal does not affect processing that occurred lawfully before withdrawal.

9. Dropshipping and Fulfillment

KinPeto may operate using third-party dropshipping and fulfillment arrangements.

When you place an order, we may need to provide certain information to a fulfillment or dropshipping supplier so that the supplier can prepare and ship your order.

Depending on the order, this may include:

  • Customer name;

  • Shipping address;

  • Phone number;

  • Order number;

  • Product information;

  • Quantity;

  • Delivery instructions; and

  • Information reasonably necessary to fulfill and deliver the order.

We seek to limit information shared with suppliers to information reasonably necessary for fulfillment.

Some suppliers or fulfillment providers may be located outside your country.

Where required by applicable law, appropriate contractual, technical, organizational, or other safeguards may be used for international transfers.

Third-party suppliers may process information according to their own privacy practices and applicable legal obligations.

KinPeto does not authorize fulfillment providers to use customer information for their own unrelated marketing purposes merely because information is provided for order fulfillment.

10. Categories of Third Parties With Whom We May Share Information

We may disclose personal information to categories of recipients such as:

Recipient category Examples of purpose
Shopify / ecommerce infrastructure providers Website, store, checkout, order management
Payment processors Payment processing, refunds, fraud prevention
Dropshipping suppliers Product fulfillment
Shipping and logistics providers Delivery and tracking
Customer-support providers Customer communications
Analytics providers Website and business analytics
Advertising platforms Advertising and campaign measurement
Email/SMS providers Transactional and permitted marketing communications
Technology providers Hosting, security, infrastructure, technical support
Professional advisers Legal, accounting, compliance, insurance
Government or regulatory authorities Legal compliance
Law enforcement Lawful investigations or legal requirements
Business transaction parties Merger, acquisition, financing, restructuring, or asset transfer

We do not share more information than reasonably necessary for the relevant purpose, subject to applicable law and the requirements of the relevant service provider relationship.

11. Sale, Sharing, and Targeted Advertising

KinPeto does not sell personal information for money in the ordinary sense of the term.

However, privacy laws in certain jurisdictions may define “sale,” “sharing,” or “targeted advertising” more broadly than an ordinary commercial sale.

For example, certain advertising or analytics technologies may involve disclosure of online identifiers or activity information to third parties for advertising, measurement, or personalization.

Where applicable law treats such activities as a “sale,” “sharing,” or targeted advertising, you may have a right to opt out.

If KinPeto engages in activities that trigger such rights, we will provide the legally required opt-out mechanism.

12. Cookies and Similar Technologies

KinPeto may use cookies, pixels, tags, scripts, local storage, and similar technologies.

These technologies may be used for:

Strictly necessary functions

  • Shopping cart functionality;

  • Checkout;

  • Authentication;

  • Security;

  • Fraud prevention;

  • Load balancing; and

  • Essential website operations.

Functional technologies

  • Remembering preferences;

  • Improving user experience; and

  • Supporting selected website features.

Analytics technologies

  • Understanding website usage;

  • Measuring performance;

  • Identifying technical issues; and

  • Improving products and services.

Advertising technologies

Where used, these may help:

  • Measure advertising performance;

  • Understand campaign effectiveness;

  • Deliver relevant advertising;

  • Create permitted advertising audiences; and

  • Measure conversions.

Where required, non-essential cookies and similar technologies will be activated only after the appropriate consent is obtained.

A separate KinPeto Cookie Policy may provide additional information about the categories of cookies and similar technologies used on the website.

13. Your Cookie Choices

Depending on your location and the technologies available on our website, you may be able to:

  • Accept or reject non-essential cookies;

  • Change cookie preferences;

  • Withdraw cookie consent;

  • Control certain cookies through browser settings; or

  • Use applicable privacy controls or signals.

Blocking certain cookies may affect website functionality.

Where applicable law recognizes a browser-based global privacy signal, such as the Global Privacy Control (“GPC”), KinPeto will process that signal in accordance with applicable legal requirements.

14. Advertising and Marketing Choices

You may opt out of promotional email communications by:

  • Using the unsubscribe link in the relevant communication; or

  • Contacting us at Support@kinpeto.com.

Transactional communications, such as order confirmations, shipping updates, security notices, and important service communications, may continue even after you opt out of promotional marketing.

Where required by law, we will provide additional opt-out mechanisms for targeted advertising, sale/sharing, or similar processing.

15. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer period is required or permitted by law.

Retention periods may depend on:

  • The nature and sensitivity of the information;

  • The purpose for which it was collected;

  • Whether you maintain an account;

  • Whether there is an ongoing customer relationship;

  • Transaction, tax, accounting, and legal requirements;

  • Fraud and security requirements;

  • Dispute resolution;

  • Enforcement of agreements; and

  • Applicable limitation periods.

When personal information is no longer required, we may delete it, anonymize it, aggregate it, or securely dispose of it, subject to applicable legal requirements and legitimate business needs.

16. Data Security

KinPeto takes reasonable technical and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, loss, misuse, or destruction.

Depending on the circumstances, safeguards may include:

  • Access controls;

  • Authentication measures;

  • Least-privilege access;

  • Secure communications;

  • Service-provider security controls;

  • Monitoring and logging;

  • Backups;

  • Security procedures;

  • Staff or contractor access controls; and

  • Incident-response procedures.

No method of transmission or electronic storage is completely secure.

Accordingly, while we take reasonable measures to protect personal information, we cannot guarantee absolute security.

17. Security Incidents and Data Breaches

If KinPeto becomes aware of a security incident involving personal information, we will take reasonable steps appropriate to the circumstances, which may include:

  1. Investigating and assessing the incident;

  2. Containing and mitigating the incident;

  3. Working with relevant service providers;

  4. Restoring affected systems where appropriate;

  5. Documenting the incident;

  6. Taking steps to prevent recurrence; and

  7. Providing notifications to individuals, regulators, authorities, or other parties where required by applicable law.

18. International Data Transfers

KinPeto is based in India and may use service providers or fulfillment partners located in other countries.

Your personal information may therefore be transferred to, stored in, or processed in countries other than the country in which you live.

Different countries may have different privacy laws.

Where required by applicable law, KinPeto will use appropriate safeguards for international transfers, which may include:

  • Adequacy decisions;

  • Standard Contractual Clauses;

  • Applicable UK transfer mechanisms;

  • Contractual protections;

  • Technical and organizational safeguards; or

  • Other legally recognized transfer mechanisms.

19. Your Privacy Rights

Depending on your location and applicable law, you may have some or all of the following rights:

  • Right to know or access personal information;

  • Right to obtain information about how personal information is used;

  • Right to request correction;

  • Right to request deletion;

  • Right to data portability;

  • Right to withdraw consent;

  • Right to object to certain processing;

  • Right to restrict certain processing;

  • Right to opt out of targeted advertising;

  • Right to opt out of sale or sharing where applicable;

  • Right to limit certain uses of sensitive personal information where applicable;

  • Right to appeal certain privacy decisions where applicable;

  • Right to lodge a complaint with a competent privacy regulator; and

  • Rights concerning automated decision-making where provided by applicable law.

These rights are subject to legal exceptions and limitations.

20. How to Submit a Privacy Request

You may submit a privacy request by contacting:

Email: Support@kinpeto.com

Subject: Privacy Request

Please describe:

  • Your name;

  • Email address or other information associated with your relationship with KinPeto;

  • The nature of your request; and

  • Any information reasonably necessary for us to process your request.

We may need to verify your identity before completing certain requests.

We will use verification information only for purposes reasonably necessary to authenticate and process the request, subject to applicable law.

We will generally respond within the timeframe required by the applicable privacy law.

Where legally permitted, we may extend a response period when a request is complex or requires additional information.

21. California Privacy Rights

This section applies to California residents to the extent KinPeto is subject to the California Consumer Privacy Act (“CCPA”), as amended.

California residents may have rights including:

  • Right to know/access;

  • Right to delete;

  • Right to correct;

  • Right to opt out of sale or sharing;

  • Right to opt out of certain targeted advertising;

  • Right to limit certain uses or disclosures of sensitive personal information;

  • Right to non-discrimination for exercising applicable privacy rights; and

  • Other rights provided by applicable California law.

California law requires certain businesses to provide specific disclosures concerning categories of personal information, sources, purposes, and categories of recipients.

Where applicable, California residents may submit requests through:

Email: Support@kinpeto.com

KinPeto may take reasonable steps to verify requests where required or permitted.

We will not discriminate against consumers for exercising rights protected by applicable California law.

Global Privacy Control

Where applicable, KinPeto will recognize Global Privacy Control signals as required by California law and other applicable law.

California Notice at Collection

Where required, KinPeto will provide a notice at or before the point at which personal information is collected, identifying applicable categories of personal information and the purposes for which they are used.

California law also provides specific requirements concerning opt-out rights and privacy-request handling.

22. Other U.S. State Privacy Rights

Depending on where you live and whether KinPeto is subject to the relevant state law, residents of U.S. states with applicable comprehensive privacy legislation may have rights including:

  • Access/know;

  • Correction;

  • Deletion;

  • Data portability;

  • Opt-out of targeted advertising;

  • Opt-out of sale of personal data;

  • Opt-out of certain profiling;

  • Appeal of certain privacy-request decisions;

  • Consent withdrawal; and

  • Other rights provided by applicable state law.

These rights and their eligibility requirements vary by state.

KinPeto will apply applicable state-specific rights and exemptions where required.

23. India Privacy Rights

KinPeto is based in India and seeks to comply with applicable Indian data-protection and privacy requirements.

India's Digital Personal Data Protection Act, 2023 and the Digital Personal Data Protection Rules, 2025 establish India's modern framework for digital personal data protection, with provisions becoming effective according to the government's staged commencement framework.

Where applicable, individuals may have rights concerning:

  • Notice regarding processing;

  • Access to information concerning personal data;

  • Correction or updating;

  • Erasure where legally applicable;

  • Withdrawal of consent;

  • Grievance redressal;

  • Nomination, where applicable; and

  • Other rights provided by applicable Indian law.

Where processing is based on consent, withdrawal of consent will not affect processing that was lawfully carried out before withdrawal.

Grievance Contact

KinPeto

Sec N, Block 7/38, Basant Kunj Colony
Lucknow, Uttar Pradesh 226003
India

Email: Support@kinpeto.com

Phone/WhatsApp: +91 79054 18529

Privacy grievances may be submitted through the above contact details.

24. European Economic Area and United Kingdom

If you are located in the European Economic Area (“EEA”) or United Kingdom (“UK”), you may have additional rights under applicable data-protection law.

Depending on the circumstances, these may include:

  • Access;

  • Rectification;

  • Erasure;

  • Restriction;

  • Objection;

  • Data portability;

  • Withdrawal of consent;

  • Objection to direct marketing;

  • Rights relating to automated decision-making; and

  • The right to lodge a complaint with an applicable supervisory authority.

Where applicable, KinPeto will identify the legal basis for processing and provide information required by applicable law.

25. Canada

Where Canadian privacy law applies, individuals may have rights relating to:

  • Access;

  • Correction;

  • Transparency concerning collection and use;

  • Consent;

  • Withdrawal of consent, subject to legal and contractual limitations;

  • Complaint and privacy oversight mechanisms; and

  • Other rights provided under applicable federal or provincial privacy legislation.

KinPeto will apply the requirements applicable to the relevant jurisdiction.

26. Australia

Where Australian privacy law applies, individuals may have rights relating to:

  • Access;

  • Correction;

  • Transparency;

  • Complaint handling;

  • Marketing choices; and

  • Other rights provided by applicable Australian privacy legislation.

27. Brazil

Where Brazilian data-protection law applies, including the Lei Geral de Proteção de Dados (“LGPD”), individuals may have applicable rights relating to:

  • Confirmation of processing;

  • Access;

  • Correction;

  • Deletion where applicable;

  • Data portability where applicable;

  • Information concerning sharing;

  • Revocation of consent;

  • Review of certain automated decisions; and

  • Other rights provided by applicable law.

28. Children's Privacy

KinPeto's Services are intended for a general audience and are not specifically directed toward children.

We do not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.

The age at which an individual is considered a child or at which parental authorization is required varies between jurisdictions.

If applicable law requires parental or guardian authorization for processing a child's personal information, KinPeto will seek to comply with those requirements.

If you believe a child has provided personal information to KinPeto in circumstances where it should not have been collected, please contact us at:

Support@kinpeto.com

We will take reasonable steps to investigate and, where legally required, delete or otherwise appropriately handle the information.

29. Third-Party Websites and Services

Our website may contain links to third-party websites, social-media platforms, payment services, applications, or other services.

KinPeto is not responsible for the privacy practices of independent third parties.

We encourage you to review the privacy policies of third-party services before providing personal information to them.

30. Social Media

KinPeto may maintain profiles or pages on third-party social-media platforms.

If you interact with KinPeto through those platforms, the platform may independently collect and process information according to its own privacy policy.

KinPeto may receive information that you make available through such platforms, subject to the platform's functionality and applicable law.

31. Business Transfers

If KinPeto is involved in a merger, acquisition, restructuring, financing, sale of assets, bankruptcy, or similar business transaction, personal information may be transferred as part of that transaction.

Where required by law, affected individuals will receive appropriate notice.

32. Legal Disclosures

KinPeto may disclose personal information when reasonably necessary to:

  • Comply with applicable law;

  • Respond to lawful government requests;

  • Respond to court orders or legal processes;

  • Protect the rights, property, or safety of KinPeto;

  • Protect customers or other individuals;

  • Investigate fraud or abuse;

  • Enforce agreements and policies; or

  • Establish, exercise, or defend legal claims.

33. Automated Decision-Making and Profiling

KinPeto may use automated technologies for purposes such as fraud detection, analytics, advertising measurement, or personalization.

Where applicable law gives individuals rights concerning solely automated decisions that produce legal or similarly significant effects, KinPeto will provide the rights and safeguards required by that law.

KinPeto does not intend to make solely automated decisions producing legal or similarly significant effects about customers unless legally permitted and appropriately disclosed.

34. Sensitive Personal Information

KinPeto does not intentionally request sensitive personal information unless reasonably necessary for a legitimate business or legal purpose.

Please do not provide sensitive information through our website, email, WhatsApp, or customer-service channels unless specifically requested and necessary.

Where applicable law provides special rights or restrictions concerning sensitive personal information, KinPeto will comply with those requirements.

35. Do Not Track

Some browsers offer “Do Not Track” or similar signals.

Because there is no universally consistent technical standard for all such signals, KinPeto may not respond to every browser-based Do Not Track mechanism.

Where a legally recognized privacy signal, such as Global Privacy Control, applies, KinPeto will handle it according to applicable law.

36. Changes to This Privacy Policy

KinPeto may update this Privacy Policy from time to time to reflect:

  • Changes to our Services;

  • New products or business practices;

  • Changes to service providers;

  • Changes to applicable law;

  • Regulatory guidance;

  • Changes to cookies or advertising technologies; or

  • Other privacy or operational developments.

When we make material changes, we may provide additional notice where required by law.

The “Last Updated” date at the beginning of this Privacy Policy indicates when it was most recently revised.

37. Contact KinPeto

If you have questions about this Privacy Policy, privacy practices, personal information, or privacy rights, contact us:

KinPeto

Sec N, Block 7/38, Basant Kunj Colony
Lucknow, Uttar Pradesh 226003
India

Email: Support@kinpeto.com

Phone/WhatsApp: +91 79054 18529

Website: www.kinpeto.com

38. Important Jurisdictional Principle

Nothing in this Privacy Policy is intended to remove, restrict, or waive any privacy right that cannot legally be waived under the laws applicable to you.

Where a mandatory privacy law gives you rights that are more extensive than those described in this Privacy Policy, those mandatory rights will apply.

Where a provision of this Privacy Policy conflicts with mandatory applicable privacy law, the mandatory law will prevail to the extent of the conflict.

Last Updated: September 23, 2026